The Pearl Companies, headquartered in Peoria Heights, Illinois, and Carroll Holdings, Inc., based in Albany, New York, together formed Pearl Carroll & Associates in 2005.

Our services involve the sale of voluntary insurance products (life, auto, home, renters, and various leisure vehicles) to individual employees at the workplace, typically utilizing payroll deduction of premium. We specialize in providing assistance to membership organizations, which need to attract and retain members by offering high-quality insurance programs at rates not readily available to nonmembers. Together with Pearl Companies, we rank among the top direct-marketing third-party administrators in the United States.

In 2005, Pearl Carroll & Associates acquired the U.S. worksite marketing assets and long-term accounts of an international insurance broker, headquartered in London. This acquisition alone vaulted Pearl Carroll & Associates into the top level of worksite marketers by providing highly trained and experienced staff, specialized information technology assets, and a vast array of government, healthcare, labor organization, and nonprofit association clientele.

Our Roles

As a Broker, we represent the needs of clients by finding the best insurance products and most competitive premiums. With support from our top-rated insurance company partners, our goal is to offer product solutions that serve and protect our customers.

As a Marketer, Pearl Carroll's best asset is our proactive approach to customer development and satisfaction. We provide product information and customer service through a well-managed sales staff, and direct response availability through mail, phone, and web.

As a Full-Service Administrator, we can provide total policyholder service and have full claim payment and underwriting authority. The administrative services we offer include:

  • New plan implementation
  • Certificate issuance
  • Premium billing and collections
  • Policyholder services
  • Client advocate and liaison between the underwriting companies and the client
  • National toll-free telephone access