Confidentiality for Domestic Violence Victims and Endangered Individuals
New York Insurance Law § 2612 prohibits an insurer from discriminating against an individual who has been a victim of domestic violence. This law states that no insurer, solely because a person is or has been a victim of domestic violence, may:
- Refuse to issue, renew, deny, or cancel an insurance policy
- Demand or require a greater premium or payment from any person
- Designate domestic violence as a preexisting condition, for which coverage will be denied/reduced
This law also contains protections for victims of domestic violence regarding health insurers who receive a valid order of protection against the policyholder. The insurer is prohibited for the duration of the order from disclosing to the policyholder the address and telephone number of the insured, or of any person or entity providing covered services to the insured.
Pearl Insurance respects and understands that your privacy is important, and we are committed to protecting your confidential information. If you are a covered person, the parent or legal guardian of a covered child, or a legal representative of such covered person or child, you have the right to make a reasonable request that you receive communications of claim or other related information from us. You may request to receive this information by alternative means, or at alternative locations, if disclosing the claim or other related information could endanger you or another person within your care.
Please click here to complete the confidential communication request form.
Completed forms can be mailed to:
Corporate Compliance Department
13 Airline Dr.
Albany, NY 12205
You may also send your completed form via email to firstname.lastname@example.org, or by fax to 518.640.8106.
For more information about submitting a request, or to revoke an existing request, please call 800.697.2732.
If you are a victim of domestic violence, we encourage you to reach out to the New York State Domestic and Sexual Violence Hotline at 800.942.6906 (Spanish language: 800.942.6908).
Pearl Insurance prioritizes the processing of all requests received, but please be advised that it may take up to three business days from receipt of your request to implement the necessary protocol to secure your contact information and other confidential information.